The NSFAS is the main source of funds for many South African students. Mostly, they rely on them and are waiting for their funds application approval. Sometimes it takes time to respond, but what’s the reason behind it is a basic query of many students. Let’s know the basic reasons and learn how to resolve them by following this guide.
Why Is NSFAS Not Responding?
Every year, a large number of students apply for the NSFAS funds and wait for a response. This is a common question for many of us before we rely on these funds. So remember NSFAS respondsto you in 4 weeks typically, and it takes 6 weeks in peak period. Wait, but if you didn’t receive a response within this duration, then there may be an issue that occurred. Here are a few common reasons that cause your response delay;
1. Incomplete Documents
If you complete your NSFAS application process but didn’t submit your documents, then you didn’t get any response from NSFAS because they are waiting for your documents. In this case, the NSFAS team will contact you to upload your required documents, then wait for uploading and the response is delayed.
2. Communication Issues
NSFAS and the students sometimes face Communication Issue that leads to response delays. So, try to provide your accurate working mobile number to the NSFAS so they can contact you, and you respond to them on time.
3. Verification Process
The information you provide to NSFAS through the application must be verified before approving it. If the information is inaccurate, then you may face a delay in response. So, try to provide them accurate information, so you are verified and the application is processed on time.
4. High Application Process
In the peak period, NSFAS receives a large number of applications that they have to process them so their workload is also increased. At this time, application processing and response take time.
You can also follow nsfas status check using id number.
What to Do If You Haven’t Received a Response
If you didn’t get a response from NSFAS, that means something is missing or it’s peak time. So don’t be stressed and follow these instructions.
- Verify Status
If NSFAS doesn’t respond you then the first and foremost step is to verify the application status. Maybe your attention is required against an issue. You can check your application status through the web portal, by calling or emailing NSFAS.
- Update Contact Information
If NSFAS didn’t respond, then surely some issues and trying to contact you, but it’s not fruitful. Maybe your contact information is not valid, you changed your contact information, but didn’t update the NSFAS contact details. So, try to update your contact number and email because NSFAS always contact you through these sources.
Read and understand NSFAS N+2 Rule.
- Seek Assistance
If your problem is not resolved and you are worried about it. Then don’t be stressed, you have another way, you can contact the NSFAS for their assistance. Then the NSFAS representative responds to all your queries and tries to resolve them too.
- Explore Alternatives
If you are facing issues regarding the NSFAS response, try to resolve them and are now waiting for their response. Then, try to explore other funding options, like you can support your education through a part-time job or applying for a scholarship.
FAQs
When will NSFAS respond to appeals?
when the applicants request for appeal, they will get the response of the appeal within the next 30 days that is 4 weeks. Submit your appeal with the correct email and contact number.
NSFAS funds a lot of students every year, so they meet their educational and financial needs, complete their studies without any stress. Students wait for their response, whether their findings are proven or not, and how much time is required for their approval. So in this guide, you get all the reasons and how to resolve them. With the details on the time that NSFAS is required to respond to their applications.
