South African students not only receive funds from the National Student Financial Aid Scheme (NSFAS), but they also receive a voucher for essential expenses. Many students face issues regarding the vouchers, such as their NSFAS voucher being declined. But what’s the reason behind it, and how to resolve it, is a basic question. Many of them are worried about it, so here is a complete guide on the reasons and solutions for the NSFAS Voucher Declined.
Common Reasons for NSFAS Voucher Declines
Here are some common reasons forNSFAS Voucher Declines that you may face;
- Insufficient Funds
Don’t redeem your NSFAS voucher until you have enough money, otherwise, your voucher may be declined. So, make sure your allowances are credited to your account when you are going to redeem them.
- Incorrect Voucher Details
Your Voucher may be declined if you input the wrong information while redeeming it. So, try to input accurate information like the voucher number, ID, PIN, and other required data. Cross-check it before submitting.
- Expired Voucher
Your voucher may be declined due to the expiry date. So, make sure the expiry of your voucher and try to redeem it before the expiry date. If you try to redeem an expired voucher, then you won’t your amount.
- System Errors or Downtime
Maybe you face a technical issue due to a system error that causes your voucher to decline. Check your system for any kind of update or try to resolve the system error, and then try to get your amount.
- Unregistered Merchant
You can also redeem your voucher from a merchant shop, but make sure the merchant shop is registered and approved by NSFAS. Otherwise, it may cause the failure of your NSFAS Voucher Transaction.
- Fraud Prevention Measures
As you save your funds from fraudulent activities, similarly, NSFAS also protects your funds from fraud. So if any suspicious activity is observed on your account then NSFAS temporarily blocks it. In this case, contact NSFAS and verify the status of your account. Check the procedure of NSFAS Status Check
- Exceeding Spending Limits
NSFAS sets a spending limit on some vouchers; if the user’s purchases exceed it, then the voucher is declined.
How to Resolve a Declined NSFAS Voucher?
You can resolve the defined voucher declined problems with these tricks;
- Check Your Balance
Before any transaction from the voucher, make sure that the voucher has enough funds.
- Verify Voucher Details
While making a voucher transaction, cross-check your details like the PIN and voucher number, etc.
- Confirm Voucher Validity
Make sure your voucher is not expired and in its validity period.
- Use an Approved Merchant
While using the merchant shop make sure it is registered and approved.
- Contact Support
If your issue is not resolved, then contact on NSFAS customer support number and resolve your issue.
NSFAS vouchers are beneficial for students because they can fulfill their other needs by using them. If the Voucher is declined, then it is frustrating. With the possible reason, you can avoid them. Hence all the possible reasonsforthe voucher declined are described with possible solutions so that you can tackle it. NSFAS support is also available you can contact them for further assistance.
